Starting March 23, Chase Bank will decline or block Zelle transactions initiated on social media. "If you are sending a Zelle payment from your Chase account that is identified as originating from contact through social media,

JPMorgan Chase Bank (Chase) is about to implement new restrictions on Zelle payments to combat a sharp increase in scams exploiting the digital payment service.

The policy, which will go into effect on March 23rd, 2025, will mark a level of increased scrutiny from Chase on any transaction that appears to be for an online purchase made through social media—whether that is buying something from an online marketplace or making a trade with a connection from a Reddit community.

Chase says 50% of all fraud-related claims circle back to the company’s Zelle customers engaged in transactions on social media.

In today's Tech Bytes, ABC's Andrew Dymburt has the shares, Chase will soon block Zelle payments to sellers on social media and more.

Almost three-quarters of U.S. consumers use mobile payment systems like Zelle, Venmo and Cash App, but regulation is limited.

JPMorgan Chase Bank (Chase) will soon start blocking Zelle payments to social media contacts to combat a significant rise in online scams utilizing the service for fraud.

Scams on Zelle, the digital payments app, have apparently gotten so widespread that Chase Bank is moving to block users from sending payments to social media contacts. Chase updated its user policy, indicating it may block these sorts of payments.