I own a business in a professional services industry, so it is necessary to build rapport with clients and keep them happy. I ...

Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

Prime Minister Narendra Modi’s longstanding bonhomie with President Donald Trump could be tested as the Indian leader kicks ...

CONCORD — A half-million dollar pilot program that drastically curbed complaints of crime and grime in its historic Todos ...

Unit 4 teacher Corinne Pennock asks 10 candidates for Champaign school board seats: How will you work to build transparency ...

Jan. 28 (UPI) --The social media platform X announced on Tuesday it was stepping into the financial ecosystem with the help of Visa by launching its own digital wallet. X CEO Linda Yaccarino said ...

“Additionally, for batteries, the core component of electric models, Honda has been working with battery manufacturers to establish specifications suited to the characteristics of motorcycles ...

D Sridhar Babu, the State’s IT and Industries Minister, said a detailed study was underway to identify suitable land parcels for the IT parks. “We are evaluating suitable areas in the city ...

A new emergency “humanitarian group” has been established to deal with the hardship caused by Storm Éowyn as 100,000 people face going without power until February. Around 246,000 homes and ...

These patterns are established during development. The strength of the patterns determines which of the two cancer risk states occurs. "Everyone has some level of risk, but when cancer does arise ...

These patterns are established during development. The strength of the patterns determines which of the two cancer risk states occur. "Everyone has some level of risk but, when cancer does arise ...